Shipping schedule

Expected delivery timeframes

Most items ship in 1-3 business days.*

Litter-Robot 5 & Pro.

Ships within 2 weeks.*

Litter-Robot EVO.

1-3 business days.*

Litter-Robot 4.

1-3 business days.*

Litter-Robot 4 LitterHopper.

Ships separately.

Litter-Robot EVO Ramp and Litter-Robot 5 Ramp.

Starts shipping in January.*

PetTag.

Ships within 2 weeks.*

Non-Litter-Robot items.

3-5 business days from purchase.*

*Please note that these dates are estimated to the best of our ability and are subject to change. Delivery times may vary based on your location, the weather, carriers, and other related factors.

When your order ships, we’ll email you with the tracking number and carrier used. Items may ship separately - such as our bundles and ramps.

We make things that work better and last longer. Our products solve real problems with clean design and honest materials.

FAQ

Why did I receive Litter-Robot accessories but not my Litter-Robot unit?

If you ordered accessories, you may receive those prior to receiving your Litter-Robot. Consult our delivery tracking page for more information on your shipment.